North Island
Overnight deliveryEstimated from dispatch during normal business days.
CUSTOMER INFORMATION
Shipping
& Returns
Delivery information and return guidance for Coker Tire New Zealand online orders.
IN-STOCK PRODUCTS
Estimated delivery times
Estimates apply to in-stock orders delivered during normal working hours, Monday to Friday, 8:00am–5:00pm.
South Island
2–3 business daysEstimated from dispatch during normal business days.
Delivery address
No PO BoxesPlease provide a physical residential or business address.
Delivery times are estimates and can be affected by rural delivery, carrier delays, public holidays or circumstances outside our control.
RETURNS & ORDER ISSUES
If something isn’t right
Please inspect your order promptly after delivery and retain the packaging until you are satisfied that the correct products have arrived in good condition.
01
Damaged or faulty goods
Email photographs of the issue and your invoice number to sales@bgmarketing.co.nz, preferably within 24 hours of receiving the order.
We will assess the issue and arrange the appropriate remedy.
02
Incorrect product received
Email your invoice number and contact details to sales@bgmarketing.co.nz within two business days.
We will arrange return and replacement at no charge. Incorrect products must remain unused, unopened and in their original saleable condition.
03
Change of mind
We do not provide refunds or exchanges when a customer simply changes their mind, orders the wrong size or no longer requires the product.
Please contact our specialists before ordering if you are uncertain about tyre size or fitment.
HAVE A DELIVERY OR RETURN QUESTION?